How a General Insurer Strengthened Regulatory Compliance & Risk Governance with InfoMiner
InfoMiner helped a mid-sized non-life insurer centralize regulatory compliance, standardize risk management, and strengthen audit readiness as the company expanded its branch network across three new states.
100 %
Overdue filings cleared Within the first quarter
0
IRDAI audit findings Material findings a first since expansion
1
Risk reporting Unified quarterly dashboard, replacing branch-by-branch reconciliation
8
Engagement length Months, ongoing
Customer Profile
Mid-sized General Insurance Company
A growing non-life insurer that had recently expanded into three new states, increasing its customer base and premium volume while significantly expanding its regulatory, secretarial, and internal governance obligations.
Before InfoMiner Statutory filings
Regulatory Compliance
Fragmented
IRDAI filings and state-level compliance requirements were managed across multiple branches and processes.
Risk Documentation
Inconsistent
nternal control records varied from one branch to another.
Compliance Visibility
Limited
Leadership lacked a single, consolidated view of the company’s regulatory and operational risk exposure.
Audit Readiness
At Risk
With a statutory audit approaching, overdue filings and unresolved compliance gaps created additional pressure for the CFO and leadership team.
What was holding the business back
Problem 1
Missed & Overdue Compliance Requirements
As the insurer expanded into new states, filing deadlines and regulatory obligations became increasingly difficult to track across multiple branch offices.
Problem 2
Inconsistent Risk Documentation
Risk registers, compliance records, and internal control documentation were maintained differently across offices, making consolidated oversight difficult.
Problem 3
Limited Regulatory Visibility
Leadership did not have a unified view of outstanding IRDAI requirements, secretarial obligations, and internal control gaps across the organization.
Problem 4
Audit Readiness Risk
With a statutory audit approaching, unresolved compliance backlogs and inconsistent documentation increased the risk of findings and management disruption.
How InfoMiner Helped Strengthen Compliance & Risk Governance
Result with InfoMiner
What changed operationally
- Conducted a comprehensive risk and compliance audit across all branch offices.
- Mapped outstanding IRDAI filings, secretarial requirements, and internal control gaps.
- Established a centralized compliance calendar with automated filing reminders across branches.
- Standardized the company's risk register and introduced quarterly leadership reviews.
- Provided ongoing secretarial and statutory filing support to clear existing compliance backlogs.
What was holding the business back
Compliance Team
Centralized Compliance Management
All major regulatory and statutory requirements were brought into a structured compliance calendar, giving teams greater visibility into upcoming deadlines and obligations.
Risk & Governance
Standardized Risk Management
A common risk register created a consistent approach to identifying, documenting, monitoring, and reviewing risks across all branches.
Leadership
Unified Risk Visibility
Leadership gained access to a single view of regulatory exposure and business risks instead of reconciling separate reports from individual branch offices.
Audit & Compliance
Improved Audit Readiness
The pre-audit review helped identify and resolve compliance gaps before the statutory audit, reducing the likelihood of material findings.
Business Impact
What changed — for the business and for the team
For Regulatory Compliance
Within the first quarter of the engagement, the insurer cleared its entire backlog of overdue statutory filings, bringing the organization up to date with its compliance obligations.
For Audit Readiness
The company’s subsequent IRDAI audit closed with zero material findings — the first such outcome for the organization since its multi-state expansion.
For Leadership
Instead of reconciling compliance and risk reports from multiple branches, leadership now reviews a single consolidated risk dashboard each quarter.
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